Suspension System (Shocks & Struts)

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What is it?
A shocks and struts service is performed on a vehicle’s suspension system.

What does it do?
The suspension system absorbs the impact of bumps and potholes in the road, providing a smooth ride for passengers. It includes the shocks, which are responsible for absorbing impact, and the struts, which provide support and stability. A shocks and struts service involves inspecting the suspension system and replacing any worn parts.

Typical Wear and Tear
Over time, these components can become worn, causing the car to ride rough, increasing the risk of damage to the tires and wheels. All components of a vehicle’s suspension system will experience wear and tear. This is due to the fact that they are constantly exposed to the elements and are constantly in use. If a vehicle is frequently driven on bumpy or unpaved roads, the shocks and struts will experience more wear and tear and will need to be replaced sooner.


  • Vehicle feels bouncy or unstable, particularly on bumpy roads.
  • The ride is louder than usual
  • Wheels may start to rattle against the road surface
  • Vehicle may even start to bottom out
  • An unusual amount of vibration